New Permitting Software & Services-Launching July 7, 2026

As part of Benton County’s ongoing efforts to modernize and enhance public services, the Benton County Community Development Department (Planning and Building Divisions), together with the Public Works Department, is transitioning to a new permitting software system scheduled to go live on July 7, 2026. Additional implementation details and timelines will be shared as the Go Live date approaches.

The County is implementing Tyler Technologies, an integrated platform designed specifically for government services including permit center functions, code enforcement, and more.

The new system will allow customers to apply for permits, track the status of applications, and receive updates from any device. This modernized platform is designed to streamline processes, improve communication, and provide faster, more convenient service.

View Frequently Asked Questions & Additional Information.

The Community Development Department is composed of the Planning Division, the Building Division, and the Canine Shelter.

Mission Statement: Provide courteous, professional and efficient customer service while facilitating the County’s growth, protecting the public's health and safety, and enhancing the quality of life for the citizens in Benton County.

The Community Development Department is responsible for:

  • managing the County Comprehensive Plan and administering the County zoning regulations, land division, long range planning, and code enforcement efforts (Planning Division), 
  • managing the building permit process, inspection program(s), and fire/life safety inspection efforts (Building Division), and
  • managing the Benton County Canine Shelter which shelters stray and/or founds dogs from unincorporated areas of Benton County.

Community Development Department Office Locations and Hours:

Planning and Building Divisions:

  • Public Services Building
  • 102206 E Wiser Parkway, Kennewick, WA 99338
  • Hours: Monday-Friday 8 am - 5 pm (closed for lunch from 12-1) 

Canine Shelter Division:

  • 1116 N Grant Place, Kennewick, WA 99336
  • Shelter Hours: Monday-Saturday 10 am – 5 pm
  • To make sure you have enough time to visit our dogs, please arrive at the shelter between 10 am - 4pm

Building Division

Canine Shelter

Planning Division

Wind & Solar Projects (EFSEC Projects)