MISSION STATEMENT
Provide solution oriented services to the community through the application of professional skills, adopted codes, and standards which facilitate the growth of the local economy and enhance the quality of life for current and future generations.
GUIDING PRINCIPLES
SERVICE - Quality, timeliness, and cost efficiency of service with applicable solutions to the challenges that arise, is the number one priority. The citizens of Benton County are our customers and the reason for our existence.
PROFESSIONALISM - Our staff is the source of our strength. Its competence, knowledge, and experience reflect on the County's reputation and vitality.
INTEGRITY - The Building Division must conduct itself in a manner that is socially responsible and gains recognition and respect for its functions and positive contributions to Benton County.
RESOURCEFULLNESS - Pursue new ways to get the job done with resources available.
INNOVATION - Be open to innovative ways to address issues, provide solutions to difficult challenges, and promote the Department's Mission.
TEAMWORK & INTERACTION - Are essential to our success as individuals, and as a Department.
OBJECTIVES:
ACCURACY - Assemble the best data and information and perform objective analysis for decision making. Provide all possible solutions to each particular challenge.
CONTINUOUS IMPROVEMENT - A function or service can always be done better and we should strive to do so.
MAKE DEPARTMENT PROCEDURES "USER FRIENDLY" - With the needs of the public being uppermost priority;streamline and simplify application, review, and permitting processes. Provide personal assistance in the initial stages of project application.
COURTESY & RESPECT - Be open to, and provide opportunities for the ideas and concerns of others regarding matters of the Department.
CONTINUALLY IMPROVE THE LEVEL OF ASSISTANCE TO THE PUBLIC - The overall impression by the visiting public should be that the office is professional, courteous, helpful, and solution oriented.
