Anyone wishing to contact an inmate in the Benton County Jail should be advised that the jail does not accept incoming calls for inmates. The following opportunities exist for communicating with our inmates:

Digital Mail

All offender personal mail is going digital
The address to send mail to your incarcerated loved one is going to change. All personal mail such as letters, pictures, and drawings will now be digitally delivered to your incarcerated loved one via the tablet.

Your inmate’s mail must now be addressed to:               For example:
Name of facility, State                                                            Benton County Corrections, WA
Offender Name, Offender Identifier                                    John Smith, #11111
P.O. Box 247                                                                              P.O. Box 247
Phoenix, MD 21131                                                                    Phoenix, MD 21131

IMPORTANT: To ensure your mail gets delivered electronically include:
•Complete facility name (no abbreviations) and state
•Offender's full name and identifier
•Sender's full name and physical address
•ONLY send personal mail such as letters, pictures, and drawings
•ONLY, money orders and legal mail can be sent directly to the jail. ALL other mail will be returned to sender

Phone

Funding Phone Calls

Friends and family may deposit funds into an inmate's commissary account to be used for phone calls or for any other allowed purpose. Alternatively, friends and family can deposit money to their own account and fund a specific phone number.  

To create an account and deposit funds on your telephone number, contact ViaPath's "ConnectNetwork":

For information on funding a commissary account:

Click here

Visitation

Video visitation is now conducted on demand, and is initiated by the inmate.  They have access to a tablet for video visitation during times that they are allowed out of their cell and in the dayroom.  You will be able to coordinate times with your loved one via phone calls or text messages.  Each inmate receives 30 minutes of free video visitation per week.  After that video visitation can be paid for either by friends and family, or the inmate may use their commissary account to pay for additional visitation time. To participate in video visitation you will need to create an account with GettingOut and download their app to a smartphone, tablet, or computer with a webcam.

To deposit money on your own account you can go to www.gettingout.com or call 866-516-0115.  Depositing money on your own account will allow you to pay for visitation between you and the inmate but will not allow them to use those funds to visit with anyone other than you. 

Messaging

Text messaging is also available on the inmate tablets.  To use messaging, you will need to create an account with ViaPath via their website www.gettingout.com.